Enterprise GIS Consultant, GCA Mentoring Program Chair, GCA YEP Committee Member
Email: [email protected]
Location: Australia
Summary: I'm an enterprise GIS/RS/IM consultant with more than 5 years of experience in the consulting industry for various clients in the engineering, construction, mining, groundwater, contaminated land, and environment industries. I'm highly skilled at leveraging spatial data and managing them via ArcGIS products and QGIS, and also happen to be a geologist and a certified drone pilot in Australia. Over the years, I've also had the opportunity to tutor GIS at university and also teach my colleagues at work. So please feel welcome to connect if you'd like help in your spatial problems! I look forward to helping you in your projects one day. :)
Position: Senior Professional Services Consultant
Duration: 11 months
Location: Brisbane City, Queensland, Australia
Position: Professional Services Consultant
Duration: 11 months
Summary: Not only is Esri Australia (EA) Australia's exclusive distributor of Esri products, EA is also the premier one-stop shop for end-to-end GIS solutions. Ben is proud to be a consultant in the Professional Services team in the Utilities sector helping clients achieve their digital transformation goals. His day-to-day tasks can differ from one project to another, but below are some high level examples: ✅Designing solutions for ArcGIS Enterprise and Utility Network Model ✅Performing ArcGIS Enterprise Health Checks using ArcGIS Monitor/PerfMon and System Log Parser. ✅Configuring and Publishing services ✅Configuring Web Maps, Web Apps, Dashboards ✅Configuring Web Maps for offline use in Field Maps ✅Running Knowledge Transfer Workshops
Location: Brisbane City, Queensland, Australia
Position: COTS Consultant
Duration: 1 years 3 months
Summary: -Provided backend tech support to Enterprise GIS users of a Global Fortune 500 Company headquartered in Australia. -Portfolio of Esri products being supported include: ArcGIS Enterprise, ArcGIS Server, Portal for ArcGIS, ArcGIS Web Adaptor, ArcGIS Desktop, ArcGIS Pro, ArcGIS Online, ArcGIS Monitor and etc. -Other products that were supported: FME Desktop, FME Server, Trimble Business Center, Global Mapper and etc. -Administered servers in Esri's and other vendors' products, troubleshoot errors, restart services and servers, as well as documenting troubleshooting and resolution steps. -Involved in the a significant uplift project for the client, which was the pre-production, tests in the Dev and Test environments and the eventual upgrade of ArcGIS Enterprise from 10.5.1 to 10.8.1 in the Production environment, which spanned 4.5 days and another week to troubleshoot and resolve issues that arose. -Led the effort to upgrade Enterprise Geodatabase (sde) versions from 10.5.1 to 10.8.1. -Led the effort to upgrade FME Server and FME Desktop from version 2019 to 2020. -Input and update Kanban board entries on Jira and Service Now. -Demonstrated excellent stakeholder engagement capability as well as documentation capability. -Nominated for an award two months into the job and won it. What others have said after working with me includes: "Ben was very friendly and helpful. He presented me with a workaround for my issue in the interim and took the time to answer my questions. I greatly appreciate his help." "Ben is the best agent I've dealt with at (company name redacted). His knowledge, attitude and performance were exceptional. He is the asset to the company." "Ben was the most reliable, responsible and knowledgeable person among other agents. He's really great" "You kept me informed, let me know the issue and worked to resolve it quickly. Thanks!"
Location: Brisbane, Queensland, Australia
Position: English Tutor
Duration: 6 months
Summary: -Taught English to students in Asia. -Tailored lessons in accordance to students' needs.
Position: Independent Consultant
Duration: 5 months
Summary: -Work with clients in a variety of GIS-&-Remote-Sensing-related projects. -Responsible for all aspects of a project's life cycle including: negotiation, initiation, planning, implementation and closure.
Position: Geographic Information Systems Analyst
Duration: 3 years 4 months
Summary: I transitioned from a casual position to a full-time position in mid 2018, where I worked as a casual employee while I was still studying in university, and transitioned to full-time now that I have graduated. During COVID, I transitioned to a part-time position in April 2020. I was part of the team responsible for ad-hoc GIS support in not just the Brisbane office, but often also the Cairns, Melbourne, Sydney and Perth offices. These responsibilities included: =>liaising with internal clients about mapping requirements and the available budget =>spatial data management via File Explorer, ArcCatalog & Esdat =>data acquisition, manipulation & conversion =>map production via ArcMap, ArcGIS Pro & QGIS =>uploading, managing data, creating web maps & managing user accounts in ArcGIS Online =>setting up portable devices to enable field teams' electronic data capture =>technical documentation and troubleshooting =>teaching & upskilling colleagues on using desktop, web or mobile GIS systems One of my proudest achievements at Golder was getting the drone initiative up and running in the Brisbane office. =>Over a year, I lobbied many colleagues and senior management to get their support and ultimately their approval to purchase a drone and the necessary accessories =>After we got the approval, I spoke to senior colleagues from each team to identify our common needs and problems, and researched the best drone to buy for the budget we've been allocated =>I liaised with external training providers and worked with senior colleagues to identify suitable colleagues to be trained as pilots =>I organised regular meetings to connect with other drone pilots in other regions such as USA, Canada and South Africa =>I contributed to proposals and cost estimates to help win work =>Ultimately, due to the drone footage we provided to clients, we won and completed two major projects with a combined net worth of > 800K AUD, among other smaller slices of work.
Location: Brisbane, Australia
Position: Casual GIS/RS Tutor
Duration: 3 months
Summary: I tutored GIS/RS in a GIS/RS Help Session where I answered questions that students had during the sessions. Commonly asked questions were: data folder structure, placement of cartographic elements/how to make their maps look better, how to add gridlines and etc. Being a tutor has helped with my presentation and communication skills, while also enhanced my listening skills in an academic context.
Location: St Lucia, Queensland, Australia
Position: Postgrad Assist Mentor
Duration: 4 months
Summary: I mentored new Postgrad GIS/RS students to ease their transitions from their working lives back to being students. As a mentor, I took my mentees on a campus tour during the start of the semester, and I answered questions that my mentees have regarding their study programs, as well as the various facilities and services offered by the university. I organised fortnightly meetings and social events for us to catch up and build rapport among one another. Furthermore, I frequently shared and wrote about GIS/RS-related news, events, organisations and recent developments in order to increase the awareness of my mentees and thereby help elevate their employability. Being a mentor has not only enhanced my leadership skills, it has also polished my information gathering, writing, reading and listening skills.
Location: St Lucia, Queensland, Australia
Position: Part-time Kitchen Hand
Duration: 3 months
Summary: Assisted cooks/chefs in preparing and storing food, washing dishes and kitchen utensils, and cleaning work areas
Position: Resident Assistant
Duration: 8 months
Summary: -Liaised with Housing Officers and tenants to bridge the gap between them both -Oversaw the conditions of the housing area(Lakeside Apartment) as a whole -Identified problems or analysed complaints and reported them to Housing Office -Assisted Housing Office in organising activities and making sure they run smoothly -Assisted in picking up new students at the airport and helping them settle down
Location: Miri, Sarawak, Malaysia
Position: Sophomore Year Representative (BSc Applied Geology)
Duration: 8 months
Summary: -Identified the problems faced by fellow classmates during academic learning, i.e. lectures, tutorials, laboratory sessions etc. -Reported the problems during meetings to: Dean of Engineering and Science - Prof. Michael Cloke Head of Department(Geology) - Dr Nagarajan Senior Lecturer - Dr Dominique Senior Lecturer - Dr Prasanna. -Discusseed and worked out solutions to the problems -Liased with Dr Nagarajan about the meeting date, time and venue and conveys the message to other representatives of each study year, i.e. First Year, Sophomore Year and Final Year
Location: Curtin University Sarawak Malaysia
Position: Finance Officer
Duration: 1 month
Summary: -Collected and managed a sum of approx. 26000MYR from classmates to pay for food and lodging -Liaised with Unit Coordinator cum Head of Applied Geology Department - Dr Ramasamy Nagarajan to facilitate the payment process
Location: Miri, Sarawak, Malaysia
Study Type: Master of Geographic Information Science
Completed: 2018
Score: 6.375 / 7.0
Area of Study: Applied Geology
Study Type: Bachelor of Science (BSc)
Completed: 2015
Position: Mentoring Program Working Group Chair
Duration: 4 months
Now in it's 7th year, this mentoring program has extracted more than 400 mentors and 500 mentees, and we are currently working on improvement this 7th iteration of the program via feedback that we gained last year. I am honored to be passed the mantle to chair this working group and look forward to seeing what we can bring to the program this year.
Position: Young and Emerging Professionals National Committee Member
Duration: 1 years 2 months
Position: Mentoring Program Working Group Member
Duration: 11 months
Position: Young Professionals Committee Member
Duration: 3 months
Position: Volunteer
Duration: 1 month
Visited a centre for disabled people as well as a centre for the visually impaired. Spoke to the person-in-charge, and tried to understand the challenges these people face in their every day lives. Tried to brighten their days by talking and keeping them company.
Issuer: Esri
Completed: 2021
Reference: I had the privilege of working with Ben in the same group in Infosys. He is always a helping hand and ensures that he passes on the knowledge to others as and when required. He has a charismatic personality and always carries a positive mindset. This in a way encourages and motivates the team always. He has excellent interpersonal skills and can manage difficult stakeholder situations and poses brilliant documentation skills. I would like to recommend Ben for any position in any organisation he wishes to apply. Undoubtedly he will be an asset.